FAQS

1280 E Garry Ave, #205
Santa Ana, California 92705
United States

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What if I need to change my personal information??

Answer:  Please make sure any change of contact information like delivery address, email address and phone number to  support@thehealthlylife.com before shipment.

 

What if I want to change or cancel my order?

Answer: Any cancellation and change on the order please email us within 24 hours after placing the order otherwise we cannot cancel or change.

What payment methods do you accept?

Answer: We accept all major credit cards (VISA, MASTERCARD, AMEX) and PayPal payments.

When will my order be processed??

Answer: We have warehouses all over the world, so all orders are handled and shipped according to the customer’s address nearby. Orders will be processed within 24 hours and all orders are shipped out within 5 working days.

 

When will my order arrive??

Answer: Shipment will arrive in 15-25 working days

 

How to contact you quickly?

Answer: Any order questions, Please be sure to email us directly at support@thehealthlylife.com.

 

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